Readout on printer displays "insert memory card"

[Learner123]

I have never had a memory card yet the readout asks me to insert one. I just installed win 10 drivers and it hasn't helped.

[Chimney_83]

Greetings @Learner123, 

Welcome to HP Forums and thanks for the post. 

I see you are facing an issue with your printer asking you to insert a memory card.

Don't worry, I will be glad to help. 

Have you tried to reset the printer?

Did you try to press any button on the printer to make the message go away?

This message comes up on the printer only when you select print from memory card on the printer front panel.

Press the cancel button the printer and the message should go away.

If the issue persists, do a hard reset on the printer and check.

Recommend you to turn the printer off, disconnect the power cord, wait for a minute. 

Connect the printer to a wall outlet directly (do not use surge protector)

Turn the printer on and check. 

Let me know how it goes. 

 Please click ‘Accepted Solution’ on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the ‘Thumbs Up’ Icon below.

[Learner123]

Well thanks for helping!! I did many resets before posting. For some reason this problem has mostly gone away just as mysteriously as it started. It has stopped doing all the other strange things except for the 4 or 5 beeps at startup. Now it is working OK. Thanks Chimney.............learner

[Dvortex]

Hello, @Learner123

Thanks for the update & glad to know that the issue is fixed 🙂

I would recommend you perform a power drain on the printer to try and fix the initial start up beeps. Here are the steps:

·         With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

·         Remove USB cable, if present.

·         Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

·         Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.

·         Turn on the printer and wait till warm-up period finishes and the printer is idle.

Visit us again if you have any concerns!

Thank you again and may you also have a great day and even better tomorrow 🙂

Please consider marking my post as "Accepted solutions" to help other users with the same issue to find a solution more efficiently. Click on "Thumps up" to give me "Kudos".