Recently downloaded Windows 10 and now my HP Printer cannot be found

[scoobdue2]

1. I recently upgraded my desktop from Windows 8.1 to Windows 10.  I'm trying to get my old printer to work but I'm not having any luck.  I downloaded HP Smart App but it says it cannot find my printer.  I don't know if it's because HP Smart is only for wireless printers or not because mine is connected USB.  I wanted to get HP Smart thinking that it would allow me to see ink levels and scan but now I'm not so sure.  Please help!

"HP COMMUNITY TEAM NOTE"

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[ferRX]

Hi @scoobdue2 

,,, ... ,,, ...

Try with the software download from the next link:

• >> Deskjet F4100– driver software – Windows 

* Click on YES button   to say thanks, 

* Click on the button Accepted Solution if the question is answered.

Best regards, 

ferRX.

[scoobdue2]

I downloaded the software but the HP Solution Center app that was downloaded does not work because I don't have Adobe Flash Player, which has been discontinued for 2yrs now

[ferRX]

Hi @scoobdue2 

If you want to scan, then try with the next scanner software:

HP Scan and Capture

https://www.microsoft.com/en-us/p/hp-scan-and-capture/9wzdncrfhwl0?activetab=pivot:overviewtab

* Click on YES button   to say thanks, 

* Click on the button Accepted Solution if the question is answered.

Best regards, 

ferRX.