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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-29-2013 07:12 PM

HP Recommended

Officejet Pro 8500 909G

Windows 8

 

I am a user/admimistrator with two non-admin users on my home system. After installing the printer driver I couldn't get the HP printer to show up on the computer listing for these two users. The fax was there but not the printer. I called Dell support and they added a printer to each user and named it HP Officejet 8500 909 (Copy 1).

 

After some manipulating I was able to get the printer (not copy 1) set up for these users.

 

Now, when I want to print from an application, I get the printer listed twice: once witht the original name and once with the "Copy 1." I can't see how to remove/delete the "Copy 1" device. It does now show up anywhere on my printer list in my control panel.

 

Is there a way to get rid of "Copy 1?"

 

Sorry for the convoluted attempt to explain this.

2 REPLIES 2

‎04-29-2013 07:59 PM

HP Recommended

As they say in New Jersey......forgettaboutit

 

I uninstalled the driver and re-installed it again (third time) and everything seems to be okay.

‎05-01-2013 09:15 AM

HP Recommended

Hi KenHudson,

 

Glad you found a resolution to your issue.  Let me know if I can do anything else to help you.  Have a good day.  🙂

 

Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.

Please select the "Accept as Solution" button on the post that best answers your question.

I appreciate your input ! ___________________________________ _____

Thank You,
Rich
Expert
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