Reset hp 2710

[Mariapopova]

Color cartridge not recognised. Cleaned contacts. How do I reset the printer hp 2710?

[HevnLgh]

Hey Mariapopova,

Thank you for visiting the HP Support Forums!  I understand the color cartridge is not being recognized by your HP Photosmart 2710. You would like to reset the printer, as you have cleaned the contacts with no success.

I would like you to continue here: 'Incorrect Cartridge', 'Incompatible Cartridge', or other Cartridge Problem Message Displays, please complete ALL steps in order.

As for the reset you can do a hard reset:

1. Unplug all cables and memory cards from the printer. Unplug the power cord, directly from the back of the printer while the printer is still turned on.


2. Unplug the other end of the cord from the power source.


3. If there is a power module on the power cord, disconnect one end and reconnect it.


4. After 60 seconds, plug the cord directly into a wall outlet (not a surge protector or battery backup as they can cause the printer to lose basic functionality over time).


5. Plug the power cord into the back of the printer.


6. The printer should automatically power back up. If it doesn't, turn it on with the power button.


7. Try making a photocopy (if your printer is an all-in-on printer) before connecting any other cables to the printer.


8. Connect any other needed cables to the printer.

Please let me know the outcome.