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HP Recommended
HP Officejet 6700 Premium
Microsoft Windows 10 (64-bit)

I RESTORED my printerback to the original factory settings and susequently was assigned a NEW Eprint Email address. Is there a way to change that NEW address back to my email address prior to the restore I did?

1 REPLY 1
HP Recommended

 

@MsTee858

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 

 

As I Understand you need information on restoring original ePrint email address,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Have you checked any related HP Forums post to resolve your concern? if you haven't: try this: Click here

Do you have an HP Connected account?

 

While you respond to that, here's what you need to know:

 

To change your printer's email address, the printer must be set up on your HP Connected account. Go to Setting Up an HP Connected Account for more information.

To find out if your country/region supports HP Connected, go to HP Connected, then click on the country/region and language. In the drop-down menu, find your country/region and language.

 

Change the address on your HP Connected account to one that is easier to remember.

  

NOTE:

If you turned off Web Services, restored the printer to factory settings, or performed a printer reset, you must turn on Web Services again to receive a new printer claim code and a new printer email address.

  1. Go to HP Connected, and then sign in to your account.

    The My Printers tab opens and a list of connected printers display.

  2. Find the printer you want to modify, and then click Settings.

  3. Under Your Printer's Email, click Change Email.

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

 

Keep me posted, 

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers! 

Good Luck. 

Riddle_Decipher
I am an HP Employee


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