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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-28-2017 05:49 AM

HP Recommended
Product: M477FDW
Operating System: Microsoft Windows 10 (32-bit)

I have had the above unit for awhile and was using a program that came with it to scan in duplex. However it now appears that the program has been updated and the duplex system is no where to be found.

Can anyone suggest what I can do please to reobtain duplex scanning

1 REPLY 1

‎04-28-2017 07:24 AM

HP Recommended

Hi,

Open the HP Scan software and select Save as PDF.

Set the Pages Sides as 2 sided and press Scan.

 

If you cannot locate such an option install HP Scan Extended below:

http://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

 

Next open Start > All Apps > HP > HP scan Extended and follow these steps.

 

Please let me know of any problem,

Shlomi



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