SMTP email server error. The server might be down or busy. Try again later.

[MS2SA21]

Hi 

I recently configured my **bleep** security settings (2 step verification is on and less secure app protection is on) and my scanner now gives a server failure error message when I try to scan to email. 

I have tried to configure my email settings but I am getting this message:

"SMTP email server error. The server might be down or busy. Try again later." 

"HP COMMUNITY TEAM NOTE"

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Is there a way for the scan to email feature to work without comprimising my email security? 

Thanks 

[Dilip_18]

Hi@MS2SA21,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing SMTP email server error issues with the HP OfficeJet All-In-One Printer.

I have a few recommendations 

• Set up scan to email again. Refer to -Set up Scan to Email through the product's Embedded Web Server (EWS.
• Click this link to set up a Scan to Email connection to scan from the printer control panel to an email inbox.
• Also go into Gmail settings and change the security permissions. 

Hope this helps! Keep me posted. 

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