SOLUTION to your HP printer going offline and/or constantly disconnecting from the network

[Roxiegroxie]

I was having challenges with my printer and found a potential solution that someone posted which also stated "Note: If you manually set the printer's IP, make sure that it is outside of your router's DHCP range. Otherwise you may run into an issue with duplicate IP's on your network. (If you don’t know how to do this, write back and I will explain).  Don’t forget to click “save changes”.  Now, restart your computer and print anything you want.  🙂 "  Can anyone please help me, I do not know how to ensure that my printers IP is outside of my router's DHCP range.  Thank you inadvance.

[mikecox70]

Finally!  I have been dealing with this issue; just the way you have, with endless, repeated, support calls!  I have pasted this into Evernote so I will always have it if I need it again!

Michael RN, CEN

[Jube64]

Your solution is no less than AWESOME!!  Good work, great research, and you may consider IT as a side job!!

[UconnHusky]

It really works. I think the key is the default gateway. Thanks so much!

[kevin-t]

This thread has been locked, which means you can no longer respond to it. This is a similar thread that may have the answer to your question, http://h30434.www3.hp.com/t5/Inkjet-Printing/My-printer-is-offline-how-do-I-get-it-back-on-line/m-p/..., thank you for visiting the forums!