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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-24-2017 08:54 AM

HP Recommended
Product: Deskjet 4435 Printer
Operating System: Microsoft Windows 7 (32-bit)

 

My Deskjet 4435 printer does not scan or copy correctly.  Copies and sccans produce all black pages with grey stripes.  It prints ok from the web and emails.  HP Print and Scan Doctor indicates "front panel" problem.  Any ideas ???

1 REPLY 1

‎05-25-2017 12:13 PM

HP Recommended

Hi @Will-7_,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are facing issues with your HP Deskjet F4435 All-in-One Printer wherein copies and scans produce all black pages with gray stripes.

 

This issue could occur if the scanner mechanism is defective or the scanner glass is dirty.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link: Fixing Copy Quality Issues

 

Let me know how this works.
 

You have a good day ahead.
 

Rainbow23 - HP Support.
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