Scan document into text file

[GA777]

Have lost my ability to scan a docment into a text or Rich Text file

[greenturtle]

Hi,

Thanks for using the HP Forums.

Can you try this alternative scan solution:

HP Scan Extended

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

It has the Scan to Editable Text function.

Let us know if that works.

[GA777]

I downloaded and ran the hpscan extended, I only get Scan to PDF or Scan to JPG just as before.

When I select Every Day Scan, I still only get the following options:

BMP

JPG

PNG
TIFF
PDF

What am I missing?

[GA777]

Forgot to mention that the only difference is that the extended scan gives me a Scan to Cloud option

[banhien]

@GA777

Have you tried to re-install printer software and drivers ? Please try to download and install:

    http://ftp.hp.com/pub/softlib/software13/COL31041/mp-110033-3/OJ_AIO_P8500_A909_Full_Win_WW_140_408-...

Do you remember the name of the OCR software ?

Regards.