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- Scan not completing if app backgrounded

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09-11-2021
09:55 AM
- last edited on
06-25-2026
06:22 AM
by
Nal_NR
Product: Envy 6452
I can scan but it seems that I must keep the app open and prevent my screen from timing out...
When I use the app on my Android phone to scan from the feeder tray it takes a long time... If I background the app the scan process does not complete.
Is that correct?
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