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- Scan print only full Black paper

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08-05-2021 12:03 AM - edited 08-05-2021 12:08 AM
Product: HP ENVY 6010
Operating System: Chrome OS
Hi,
I just got my new printer. I did the setup.
Only when I want to scan, I get a black printed paper.
I can not find it anywhere how I can fix this.
Anyone who had the same problem or has an solution?
Thanks!

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