Scan saves as blank pdf

[drbeez]

Must be. It's happening to both of my scanners (same model).

[BK222]

It was fixed when I updated my ios to 13.1 today. Whew.

[Arvisara1]

I have HP Deskjet 4929 Printer/Scanner. The canned document, when save as pdf, is blank.

[sr999]

Same problem with scans (appear ok but when I save as a pdf are blank). But also, if I try and save an email as pdf they also appear blank, this only started recently.

[drbeez]

Same here.

[LBT-3]

This solution worked!  I saved it rather than sending to folder but it brings me to the same pdf screen.  I checked the box for long-term preservation and changed to PDF searchable and pdf was as it was scanned.  Thanks for the tip and for putting me out of my misery!

[dgalex]

Thank you so much for your answer.  It worked.  HP needs to keep its software current with new versions of operating systems.