Scan to Email Set Up on a Mac

[BexW]

I initially did not have all of the server information for Gmail when i set up my printer for the scan to email option. I know have the correct information but don't know how to get back to the area in settings to update the information.  The error that i get on the printer when i attempt to scan says, "Cannot resolve the SMTP server. Check the SMTP and DNS server settings with your system admin or internet service provider."

Please help if you can.

[ShlomiL]

Hi,

On your printer screen press the WiFi or te Ethernet icon and locate your printer IP address, then browse this IP from your computer.

Open the Scan tab and locate the Outgoing email profile, then set the following settings for Gmail:

Server: smtp.gmail.com

Port: 465

SSL/TLS: Checked

Authentication required: Checked

Username: your full Gmail address.

Password: your Gmail password.

Next open the following link and ensure you are logged on to the same account as you are setting for the printer.
https://myaccount.google.com/

Within the Sign-in & security section click on Signing in to Google and ensure that "2-Step Verification" is set as "Off".

Within the left pane click on Connected apps & sites and ensure that "Access for less secure apps" is set as "ON", otherwise the verification will fail.

Within the left pane click on Device activity & notifications, witin the 'Recent security events' section click the Review events link and ensure there are no blocked connection attempt (it will be highlighted in red) , if there is any alert follow the steps on screen to ensure there is no block for that device.

Once you are done run a test for the outgoing user profile and check if the problem been resolved.

Regards,
Shlomi