• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-20-2017 01:29 AM

HP Recommended
Product: HP LaserJet Pro M132fw
Operating System: macOS 10.12 Sierra

Hey there

 

 

I'm using a mabook with OS X 10.12.4 running on it and recent got a new HP MFP 132 printer in the office. The printer is connected to the network via ethernet and all services seem to be running fine. I am however unable to set the printer up with the Scan option on my mac.

 

I've used the HP Easy Start application to install the printer and also attempted various other ways to install the printer in the system preferences section but so far have been unable to set the printer up to scan. The printer wont detect in the list on the HP Easy Scan application either. 

 

As a temp work around i've setup the Scan to email option but i'd prefer to be able to control scanning some sensitive documents.

 

Hoping someone can help me sort this.

1 REPLY 1

‎04-21-2017 08:53 AM

HP Recommended

Hi! @pervezd, Thanks for stopping by HP forums!

 

I understand you scanning issues with your printer.

 

Don't worry I'd like to help you out.

 

Did you make any changes to your printer?

 

I have checked the printer specifications and I don't see full feature software available for sierra 10.12.

 

However, you can use HP easy scan app from the apple store and try scanning.

 

Refer this article to know more information about How to Scan from the MAC.

 

 

 

Let me know if this helps!

Have a pleasant day ahead! 🙂

A4Apollo
I am an HP Employee

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.