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‎08-11-2021 05:42 AM

HP Recommended
Product: OfficeJet Pro 8030 Series
Operating System: Microsoft Windows 10 (64-bit)

I found that "Scan to Computer" was disabled when I set up my new OfficeJet Pro 8035e all in one printer.  You may have the same issue and are looking for a solution.  

 

From within the HP Smart app:  Go to Settings, Security, Administrator Settings... Scroll down to Webscan from EWS. Enable Webscan and apply.

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