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‎02-01-2017 04:09 PM

HP Recommended
Product: officejet 8610
Operating System: Microsoft Windows 10 (64-bit)

I am trying to set up scan to PC on my printer.  I have avast AV and firewall.  With the firewall off, everything is wonderful.  If the firewall is on, I get communication errors.  How do I set up the firewall to allow the printer to contact and send a scanned file over?

1 REPLY 1

‎02-01-2017 04:52 PM

HP Recommended

The troubleshooting steps in the document here may help resolve firewall issues with your computer system communicating with the Officejet 8610.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

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