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HP Recommended
HP PageWide Pro 477dw MFP
Microsoft Windows 7 (64-bit)

Hello All

 

Ive got a problem with my Hp printer. 2months ago i installed the scan to network map option. 

It worked perfectly. This week it suddenly stopped working. If i go to the IP adress it says cannot find network map. 

It is kinda strange because on my other printer 476 it is working perfectly... 

Can anyone help me? I cannot find the factory reset asswell, i would like to reset it completely. 

 

Thanks in advance

 

 

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