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- Scanned document prints too light

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02-21-2017 10:31 AM
When I scan a document to PDF, the print quality is compromised. I am scanning the document to my PC. I select my Dell laser printer for printing the document. The printed page looks like my printer is low on ink. I can print any other file directly from my PC to my Dell laser printer and the print quality is fine. It seems that only when I scan a document, the print quality is poor. Do I need to adjust some settings? The issue started when I upgraded to Windows 10, but that may just be coincidental.
Thanks for your help,
Debbie
02-21-2017 12:34 PM
Welcome to the HP Community Forum.
Product Name: Photosmart D110aOperating System: Microsoft Windows 10 (64-bit)
@Debbie_DC wrote:When I scan a document to PDF, the print quality is compromised. I am scanning the document to my PC. I select my Dell laser printer for printing the document. The printed page looks like my printer is low on ink. I can print any other file directly from my PC to my Dell laser printer and the print quality is fine. It seems that only when I scan a document, the print quality is poor. Do I need to adjust some settings? The issue started when I upgraded to Windows 10, but that may just be coincidental.
Thanks for your help,
Debbie
Correct / Edit the image before the scan
Whether this is possible using your Dell Laser Printer software is unknown.
Update / Reinstall your printer Software
In general, and in particular for HP Printer software, after the computer is migrated to a different Operating System, the printer software must be uninstalled, reboot system, download and install a fresh copy of the Full Feature Software.
Example:
HP Photosmart e-All-in-One Printer - D110a
HP Photosmart Full Feature Software and Drivers (D110)
Alternative Scan Programs
There are scan program alternatives available for recent versions of Windows that allow simple editing of the image / document prior to the actual scan.
HP Scan Extended is an exceptional program which may work on your system.
NAPS2 is another nice scan program that provides some nice features.
Dragon Document - Help, suggestions, videos, and examples:
Document Sections Include:
HP Scan Extended – Standalone scan program: Single, Multiple scans, Auto-Crop!
NAPS2 -- Not another PDF Scanner
Printer Software (Full Feature Software)
And others…
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