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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Smart Tank 750 All-in-One
Microsoft Windows Server 2019

Hi,

Hope someone can help me.

I can't install HP Universal Scan Software and Driver for my HP Smart Tank 750.

It is said that my OS is not supported.

My OS is Windows Server 2019 Standard v1809.

I've already try using the latest HP Universal Scan Software and Driver 51.6.5453, but it still can't.

It's weird, at HP webpage I can see clearly that the driver it's already supported for Windows Server 2019.

Any help would be greatly appreciated.

Thanks

1 REPLY 1
HP Recommended

I've already try the installation procedure just like in :

https://support.hp.com/si-en/document/c03351547

HP Scan application is installed with following problems :

1. When I open the HP Scan apps, I've got an error "HP Imaging Device not found", but the HP Scan apps still can run after I press "OK". Is the error will bring some impact ?

2. When I try to add the scanner, I've got a message that say the scanner is successfully added, but the scanner didn't show up in HP Scan apps. 

Any help ?

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