My printer, HP easy scan and HP utilitys apps were all working fine, but now I can only print?
I had my printer hooked up to my apple airport and was printing from all my Macs connected to my WiFi through the apple airport modem. Each Mac could find the printer through "Bonjour". Now I have updated to the lastest macOS 10.12 and I can only print, the HP easy scan and HP utilitys apps cannot find the printer. The HP easy scan does not show any printer when you try to find a new one.
I also have a QNAP NAS network server setup as well. I pluging the printer in the NAS and it setup and connected the HP printer, howerver; The printer works fine and all the Macs can find it with Bonjour, but the HP easy scan and HP utilitys apps still do not work. I have attached 2 screen captures of the error messages.
I have deleted and reinstalled the lastest drives from the HP website and the problem is still there.
So, I have done all the steps above and this is the result.
1: I can print to my printer from my Mac with the printer connected to my Airport. I can also print to my printer when it is connected to my QNap Nas network.
2: I cann't HP Utility, same error message, "Can not connect to printer when conneted to Airport!"
3: I cann't use the HP easy scan with my Mac if the printer is connected to my Airport!
So, why could I do this before? I have had the same set up with my printer connected to the Airport, I have had this setup for the past 4 years or so! I could scan, print, open utility app. No to top it off, the print will not print BLACK INK. My pages keep coming out blank if it is just text.
What would be the next step, before I throw the printer in the bin!
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.