• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-21-2021 07:31 PM

HP Recommended
Product: Scanjet Pro 2500 F1
Operating System: Microsoft Windows 10 (64-bit)

The original pages are duplex, color, landscape.

 Settings are factory default except:  

Page size= 2-sided, book

Page orientation=landscape, left edge

Destination: searchable PDF

 

I scan 5 pages.  On the scanner's preview software the images are perfect but when I open the PDF file that gets created, some of the pages have a different orientation than what appears on the scanner's preview.

 

And i can't get Adobe to fix the rotation on a single page.

 

Here's one example.  

 

The 6th scanned page looks like this on the scanner preview.

nhmartens_0-1632274149919.png

But in the actual PDF document it's rotated 90 degrees clockwise.

 

Why doesn't the PDF document agree with the image displayed by the scanning software?

 

Thank you.

 

Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.