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- Printers Archive
- Scanning Problem

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03-24-2017 12:28 PM
I have problem scanning. I click on my product (HP desk top 2130 series, then click on OPEN SCAN DIOLOG.
When I want to click Scan (on the lower portion of right hand side), I dont see SCAN button, and I am unable
to scroll further down.
03-24-2017 01:55 PM
Hi,
Please make sure the DPI Settings are set as normal (100%). The HP Software supports 100% DPI only
Right click the Desktop background area and select Display Settings.
Ensure that "Change the size of text, apps and other items" is set as 100%.
Next click on "Advanced display settings".
Scroll down and click on "Advanced sizing of text and other items".
Ensure the Text size is "9", Press the "set a custom scaling level" link and ensure it is set as 100%.
Apply the changes and Reboot or Re-Logon as required.
Please let me know if that may help
Shlomi
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