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- Scanning from my HP 5510 Photosmart printer to scan to my Ma...

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02-23-2017 11:08 AM
I am having difficulty scanning to my MacBook from my HP Photosmart 5510 printer. I have downloaded the drivers, proven by the fact that I can print. However, when I try to scan it says, mak sure 'Scan to Computer' is enabled. However, I can't seem to find where I can enable my MacBook to scan.
02-24-2017 11:00 AM
Thank you for posting on HP Forums,
The Riddle_Decipher is at your service.
As I Understand scanning from the HP 5510 Photosmart printer to scan to your MacBook isn't working,
No worries as I'd love to help, however, I need a few more details to provide an accurate solution:
When was the last time it worked without these issues?
Have attempted to use any alternate applications instead of HP easy scan? if not try this link: Click here
Try the below steps:
Once you have scanned your documents and wish to save them, click the "send" icon in the lower right-hand corner of the application.
This will bring up a pop-up asking if you wish to send the document to a folder or a printer.
Select printer - This will bring up your normal print window.
Now, look at the lower left-hand side of that window for the drop-down box. It may say "PDF" as a default.
Click the arrow next to that for the drop-down menu and select "Save as PDF."
This will open a dialog window asking what you'd like to name the document.
Type in the name and click "Save" in the lower right-hand corner.
Your document will then be saved in the location you specified.
Keep me posted,
If the information I've provided was helpful,
Give us some reinforcement by clicking the solution and kudos buttons,
That'll help us and others see that we've got the answers!
Good Luck.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
