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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-23-2017 03:29 PM

HP Recommended
Product: Envy 5660
Operating System: Microsoft Windows 7 (64-bit)

I have read other messages about how to scan multiple pages, but have had no luck with the instructions.  I have clicked preview, made sure the dpi is set at 300 or below, but a + button never appears.  

3 REPLIES 3

‎02-23-2017 03:38 PM

HP Recommended

Are you using the HP Scan software?  "+" and "x" is at the bottom of the preview window.multipagescan.jpg

**Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

‎02-23-2017 05:49 PM

HP Recommended

I had to uninstall and reinstall the printer. It is now working.  Thank you.

‎02-23-2017 07:18 PM

HP Recommended

Great.

**Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
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