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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-27-2017 01:35 PM

HP Recommended
Product: CM2320 MFP
Operating System: macOS 10.12 Sierra

I can't seem to downoad the driver to allow scanning.  I keep getting an error that download failed.

 

I am using Siera 10.12.3  

 

The printer driver works fine, but I can't get the scanning to work.

 

Has anyone figured this out?  Otherwise, it's just a big printer.

 

Thanks

1 REPLY 1

‎04-28-2017 07:42 AM

HP Recommended

Hi,

Scanning is no longer supported for your printer sinch OS X 10.7, only print and fax capabilities are offered for Sierra (10.12) as listed by below document:

https://support.hp.com/us-en/product/hp-color-laserjet-cm2320-multifunction-printer-series/3597338/m...

 

You may try the 3rd party Vuescan application which seems to support your scanner on a Mac with no need of any additional drivers:

http://www.hamrick.com/vuescan/hp_laserjet_cm2320n.html#technical-information

 

Regards,

Shlomi



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