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‎09-03-2016 11:43 AM

HP Recommended
Product: Pro MFP M225dn
Operating System: Microsoft Windows 10 (64-bit)

I just installed the driver for the MFP M225dn and cannot figure out how to scan. My old printer had a scan button right on the control pad. I do not see anything comparable here, and I don't see and icon or shortcut installed on my desktop to control the scanner from my computer. Please help. Thank you! 

1 REPLY 1

‎09-03-2016 11:55 AM

HP Recommended

Hi,

HP Laserjet printers do not offer scan capabilities from the printer control panel, a scan must be initiated from your PC.

 

Follow these steps to scan using HP Scan from your PC, using the HP Scan software which is available under All Apps > HP > HP Laserjet M225 > HP Scan:

http://support.hp.com/us-en/product/HP-LaserJet-Pro-MFP-M225-series/6778491/model/6778493/document/c...

 

If you cannot locate a such, right click the Start icon and select Propgram and Features. What HP programs are listed as installed on your PC?



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