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‎04-28-2017 01:53 PM

HP Recommended

I want to use my scanner (hp photosmart 5524) without ink in it (having problems with one of the colors) but it seems I can't get passed the warning of the missfunctional color. I think I still should be able to use the scanner??

Anyone have an answer to this problem? Please help me!

1 REPLY 1

‎04-29-2017 06:12 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

This resource will show you how:

 

Scan a document without Ink Cartridges installed

 

However, we are not sure if your printer model supports this feature.

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
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