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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-24-2021 10:34 AM

HP Recommended
Product: DELL Optiplex 9020
Operating System: Microsoft Windows 10 (64-bit)

More a comment than a question.

I notice that my DeskJet 4120e sometimes 'stretches' a region of the image when scanning/copying using the Automatic Document Feeder (ADF). This appears to happen with thicker input material, e.g. feeding two or more printed photos together, and I strongly suspect that the ADF is slowing the feed in this situation, thus part(s) of the image take longer to scan and end up stretched.

Solution is to scan/copy off the glass, i.e. don't use the ADF with thicker input media, or try feeding them one at a time through the ADF.

HTH,

Jim

 

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