Sending fax but the ADF is not working right

[Gimmy]

The ADF is not feeding the papers that I'm trying to fax~!   Makes lots of noise trying then ends the fax call  with "Reload Original"  .

Have re-loaded and resent numerous times without success.

Help!!!

[Rainbow23]

@Gimmy,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that the ADF of your HP Officejet Pro 8600 e-All-in-One Printer does not feed paper when you are trying to fax.

This issue could occur if the paper pick rollers are damaged or dusty.

Let's go through a few steps to resolve this issue.

And here's the step by step guide for you in the link: The Automatic Document Feeder (ADF) Does Not Pick Paper

If the issue persists, then you may update the firmware from the link: Firmware Update

Let me know how this works.
 

You have a good day ahead.