Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
When I scanned a document on my Deskjet 1510 printer and wanted it set up in PDF format, a message came up stating the OCR has not been set up and that the printer lost message.
Scanning issues…Please try this scan solution: HP Scan ExtendedFor Windows: ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msiOnce it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"Make searchable PDF scans with this free scanning software - https://www.naps2.com/Let us know.
Didn't find what you were looking for?
Ask the community