Software Install

[warrenterry6]

Hi,

I have recently changed my laptop but lost the disc that came with my printer ti install it, i have tried to download the software but it keeps failing at the last minute. Does anyone know where i could get a new disc???

[Dragon-Fur]

@warrenterry6

You might be able to find a disk by searching for one on the 'net.  Personally, I think it better if you can resolve the download issue or perhaps get a friend to help -- it might at least be faster.

HP ENVY 4500 e-All-in-One Printer series Full Feature Software and Drivers

If the package won't download, cannot download, refuses to download, due to a bad Internet connection, then there is little you can do unless you can improve the connection.  

Restart everything, including your router:

• Shut down computers, phones, anything on the network -- shut off the router last of all
• Boot the router after everything else has been shut down
• Wait about three minutes for the router to boot completely and for the Internet connect to be established. 
• Boot the computer and log in
• If you usually run other devices on the network, leave those off
• Try the download
• Whether or not the download is successful, boot other devices / computers / printers on the network

If no joy:

If you live in an area where you can do so, take your computer to a friend's house, connect to the friend's Internet connection and try the download.

OR

Have a friend download the software for you and put the file onto a USB drive - the file is only 110MB so the file will fit on just about any little USB drive.

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