Solid orange exclamation and nothing else

[Greenery11345]

solid orange exclamation but nothing else happening. The screen is completely blank. It doesn't turn on at all.

I've unplugged, replugged, unplugged all the leads, changed the plug socket 3 times. I've used a different power cable to the transformer and all I get is an orange light.

Help please!!!

[DavidSMP]

Hi @Greenery11345,

Good Day! Thanks for reaching out to the HP community. I understand that there are issues with the printer and it does not show a display and only has an orange light. It will be a genuine pleasure to assist you with this. 🙂

Stupendous efforts. Spectacular analysis of the issue before posting.  Kudos to you on that score. 🙂 It is always a privilege to work with tech-savvy gentlemen like you. 🙂 You are a valued HP customer and it is paramount to assist you here. We greatly appreciate you for doing business with HP. I take it as a privilege to share this platform with you. 🙂

For better clarity and to assist you better I would require more information regarding this.

Was there a power outage or surge before this happened?

Have you bypassed power strips?

For starters, please try all the steps mentioned in these links:

Link 1: http://support.hp.com/us-en/product/HP-Photosmart-C5200-All-in-One-Printer-series/3204462/model/3204...

Link 2: http://support.hp.com/us-en/product/HP-Photosmart-C5200-All-in-One-Printer-series/3204462/model/3204...

If this does not resolve the issue, then the printer has a hardware issue and needs to be replaced. Please contact HP phone support in this regard.

Step 1. Open link: www.hp.com/contacthp/

Step 2. Enter Product number or select to auto detect

Step 3. Scroll down to "Still need help? Complete the form to select your contact options"

Step 4. Scroll down and click: HP contact options - click on Get phone number, Case number and phone number appear.

They will be happy to assist you immediately.

If the unit is under warranty, the manufacturer’s warranty should take care of it for you

Hope this helps.   I genuinely hope the issue gets resolved without hassles and the unit works great. 🙂  Please reach out for any issues and I'll be there to assist you. 🙂

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

 If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂

Take care now and have a splendid week ahead. 🙂