Solutioncenter.msi missing

[GeoB1]

Vidya, I downloaded the file from the link you sent, same as what I got from HP. The file is not a zip file, it is a .exe file. When I click on it, it executes to setup the printer. I already have installed the printer and ran the install process HP provides. I do not see the screen images that you show. I have done a search on my C drive to find any and all files with the name of solution center and none are found. Obviously I am doing something wrong. I appreciate the assistance that you are providing. Is there some data base where I might find that file. Thanks again.

[Vidya]

Install winrar from the following file:

http://www.rarlab.com/rar/wrar540.exe

Right-click on the file that you download and select Extract Here. It will extract the exe file and you can find these files.

[GeoB1]

THanks, it is an .exe file and not zipped. I did not execute it since it appeared that once I unzipped it, I would see what you indicated. Thanks again.

[Vidya]

This is self extractable exe file. THe alternate way to extract is using winrar.

[GeoB1]

I ran the exe and I did not see the files. I am leaving for a few days. Not sure what to do next. Thanks.