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- Sti Error! Video initialize error

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02-15-2013 09:13 AM
Hello jsilva69
Thanks for the additional input. I'm most interested that the ADF works with a single page but does not for multiple pages. I was approaching it from a possible direct x problem because are searching a large majority of "video initialize errors" are related to display and video cards. But thanks for the observation I will look into this further.
When a solution is found please mark the post that solves your issue.
02-19-2013 11:24 AM
Hello jsilva69
You mention that the problem occurs with the ADF when using Komacode's Scan2PDF and that it works when scanning using a Windows application such as Windows Fax and Scan. What about scanning using the HP scan software that should be part of the Full Feature Software?
When a solution is found please mark the post that solves your issue.
02-26-2013 03:40 PM
Hello jsilva69
Can you please provide further details about your computer's video card, and how the printer is connected to the computer (USB, network, etc.)?
Also, do you have the latest firmware installed for your printer?
When a solution is found please mark the post that solves your issue.
03-06-2013
05:08 AM
- last edited on
03-06-2013
08:25 AM
by
OrnahP
Hi!
Here is my computer configuration summary:
Computer: Computer Type ACPI x64-based PC Operating System Microsoft Windows 7 Professional Service Pack 1 DirectX DirectX 11.0 Motherboard: CPU Type DualCore Intel Core i3-2100, 3100 MHz (31 x 100) Motherboard Name Asus P8H61-M LX (3 PCI-E x1, 1 PCI-E x16, 2 DDR3 DIMM, Audio, Video, Gigabit LAN) Motherboard Chipset Intel Cougar Point H61, Intel Sandy Bridge System Memory 4008 MB (DDR3-1333 DDR3 SDRAM) DIMM1: Kingston 9905403-442.A00LF 4 GB DDR3-1333 DDR3 SDRAM (9-9-9-24 @ 666 MHz) (8-8-8-22 @ 609 MHz) (7-7-7-20 @ 533 MHz) (6-6-6-17 @ 457 MHz) Display: Video Adapter Intel(R) HD Graphics (1855650 KB) 3D Accelerator Intel HD Graphics 2000 Monitor Samsung SyncMaster 740N [17" LCD] (HXCL906341) Multimedia: Audio Adapter Realtek ALC887 @ Intel Cougar Point PCH - High Definition Audio Controller [B-3] Storage: IDE Controller Intel(R) 6 Series/C200 Series Chipset Family 4 port Serial ATA Storage Controller - 1C00 Disk Drive WDC WD5000AAKX-003CA0 ATA Device (500 GB, 7200 RPM, SATA-III) Optical Drive HL-DT-ST DVDRAM GH22NS90 ATA Device (DVD+R9:8x, DVD-R9:8x, DVD+RW:22x/8x, DVD-RW:22x/6x, DVD-RAM:12x, DVD-ROM:16x, CD:48x/32x/48x DVD+RW/DVD-RW/DVD-RAM) Partitions: C: (NTFS) 116.6 GB (62.3 GB free) E: (NTFS) 349.0 GB (283.4 GB free) Total Size 465.7 GB (345.6 GB free) Network: Primary IP Address 192.168.0.100 Primary MAC Address 54-04-A6-91-D0-B3 Network Adapter Realtek PCIe GBE Family Controller (192.168.0.100) Printer: Model HP LaserJet Professional M1212nf MFP Format Number YQ205NB Serial Number [Personal Information Removed] Firmware Date 20120901 Host Name NPI4C8123 Hardware Address 10:60:4B:4C:81:23 IPv4 Address 192.168.0.250 IPv6 Address FE80::1260:4BFF:FE4C:8123
One more thing...
If I use Windows Fax and Scan, ADF works wonderfully! Obviously, no PDF output there!
That's why I think that there is something wrong in the HP scanning software solution...
03-26-2013 07:16 AM - edited 03-26-2013 07:17 AM
Scanning multiple pages with ADF using Adobe Acrobat Professional.
Mission acomplished!
So, no hardware problem, no driver problem, no twain problem...
Ergo, HP software problem...
06-28-2013 06:43 AM
go to start> run > type twain_32 >> in the folder which opens delete all except wiatwain.ds >> restart pc and check. also go to start >> run >> services.msc >> make sure all these services are started and automatic
Remote Procedure call
Remote Procedure call locator
Windows installer
windows image acquisition
shell hardware detection
restart pc and check.
