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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-24-2017 02:33 PM

HP Recommended
Product: HP M-1217

I have a HP M-1217 and it is stuck in Initializing, it will ring like a fax is coming through but nothing will print.  Please help.

1 REPLY 1

‎04-25-2017 02:02 PM

HP Recommended

Hi! @Fraul, Thanks for stopping by HP forums!

 

I understand your printer is stuck at initialization.

 

Don't worry I will try to help you out.

 

Did you make any changes to your printer?

 

Try to perform restore defaults on your printer and check if it helps.

 

Restore Defaults:
Press Setup.
Press left or right arrow until Service appears on the second line of the display.
Press OK.
Press left or right arrow until Restore Defaults appears on the second line of the display.
Press OK. The printer will restart automatically.

 

If the issue still persists perform an NVRAM reset on your printer.

 

Since the steps to perform NVRAM reset is confidential I will send you the steps in a private message, please watch your inbox for more information.

 

If the issue still persists after performing an NVRAM reset on your printer, it is a hardware issue.

 

Please contact HP support for service options.

 

Link to contact HP.

 

 

Let me know if it helps!

Have a pleasant day ahead! 🙂

A4Apollo
I am an HP Employee

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