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‎03-20-2017 04:08 AM

HP Recommended
Product: LaserJet P2055dn
Operating System: Microsoft Windows 7 (64-bit)

Howdy everyone. One of my colleagues today told me of a weird problem she has been having. In firefox, the printer preferences always seems to default to landscape mode. I have changed the default to portrait in the printer settings in all the appropriate places, and it looks like it takes it. 

But after restarting Firefox, trying to print a page, and looking at preferences from that dialog - it is in landscape. 


Any suggestions?

 

My next step will be to Remove the printer and reinstall - but I'd love to have an answer as to why this happens so I can more easily resolve it in the future. 

 

Thanks in advance!

Lucas

1 REPLY 1

‎03-22-2017 10:03 AM

HP Recommended

Hi,

 

In Firefox go to  the menu

 

File

Page Setup

Portrait

100%

Shrink to fit

 

Close and restart FF

 

That should fix it. Hope this helps

Although I am an HP employee, I am speaking for myself and not for HP.
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