The admin settings are not allowing me to set-up my new canon printer.

[jleslim]

I am trying to set-up my new canon printer.  In the process of setting it up the computer prompted "do you want to allow the following program to make changes to this computer"?  Then it says below that "to continue type the administrator password then click yes".  There is not a place to type in the password so I cannot type it in then click yes.    

I would also like to chang the date and time on my computer but the prompt says the same thing as above.

Can someone please help, I am so utterly frustrated?

Thank you for your time,

Jimi Lynn

[A4Apollo]

Hi! @jleslim, Thanks for stopping by HP forums!

I understand that you have issues setting up your printer using your PC.

Don't worry I'd like to help you out.

Did you make any software or hardware changes on your PC?

Please provide the product number of your PC to assist you better.

As you mentioned you are getting error 

Please try the steps recommended below.

1.) Boot into safe mode. You can do this easiest by opening a command prompt (start menu -> type 'cmd'). And type "shutdown /r /o".
2.) Your computer will begin to restart but give you a set of troubleshooting options. Choose Troubleshooting -> Advanced Options -> Startup Settings.
3.) After restarting and entering safe mode, switch users by going to the start menu -> click your username -> and choose Administrator.
4.) Windows will begin the first-time initialization for this account.
5.) Once logged in, open the command prompt again, this time as an admin. (Right click -> Run as Admin).
6.) Type "net user Administrator /active:yes" To set the admin account as "active". It will now show up outside of safe mode.
7.) Reboot your machine and log in as the administrator again. You can now try adding your printer.
 

Please let me know the outcome.

Have a great day ahead! 🙂