The printer was unable to communicate w/any wireless router / access point using the provided SSID.

[Gilly638]

Tried to automatic scan the network for wireless creditentials. Response was "Setup could not automatically obtain the wireless credentials. Click OK and then select your Network Name (SSID)."  I enter the network name (SSID) that the laptop was connect too and the resonse was 'The printer cannot find any wireless router / access point  using th SSID provided."

[Jeet_singh]

Hi @Gilly638,

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

I understand you are having scanning issues on your HP LaserJet printer. I'll be really glad to help you with this,

To provide you with an accurate solution, I'll need a few more details:

Are you able to print using Wireless?

What is the status of the Wireless light on the printer, Is it blinking or steady? If the light is blinking, please follow the steps suggested in the support document for - HP LaserJet Pro P1102w, P1109w - Wireless Printer Setup - Click here

If you’re running Windows, I would start by checking the installed printer software by downloading and running the HP Print and Scan Doctor. This tool can diagnose and fix many printing and printer software related issues. Please use this link to help you with that information: http://hp.care/2biN2XE 

Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.

If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

And I Hope you have a good day, Ahead.

Regards,

[Gilly638]

Thank you for assistance.

The links that you provided do not work.

The problem is when setting up the printer with the laptop, the SSID is not recognized and when I manually set it it does not work or not recognized. I cannot not pass this point.

[Jeet_singh]

Hi @Gilly638,

Thank you for replying,

I appreciate your time and efforts,

As I understand you tried to follow the steps suggested and still having the issue, don't worry, though, as I have a few other steps which should help to resolve this issue,

Let's try to follow the steps suggested in the support document for - HP Printers - Printer Not Found During Network Driver Setup (Windows) - Click here

Let me know how it goes for further assistance. 

Regards,