Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-04-2014 04:25 AM

HP Recommended

After mounting a dirty cartridge in  the black housing, taking it off, cleaning the housing and put on a new (clean) cartridge, still the HP Deskjet D2560 does not print, giving the 1017 error code.

The color housing is empty.

At start the right drop blinks, but pressing the right button it stops.

The printer is connected via USB to a PC running Linux Ubuntu 14.1 with the last HPLIP version installed and running.

 

What can I do?

1 REPLY 1

‎09-06-2014 02:40 PM - last edited on ‎03-07-2017 08:52 PM by HP Administrator

HP Recommended

The document here may help resolve the cartridge error on your Deskjet D2560 printer.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.