There was a problem finalizing your subscription

[GBrandist]

I'd like to set up an instant ink subscription but your app doesn't want my money. See the picture below.

Whenever i click 'start paid service' this error message appears.

[Jay_G24]

Hi @GBrandist,

I'd like to help!

I understand you are unable to finalize the instant ink subscription.

Try using a different browser to complete the enrollment, (Ex: Chrome, Firefox, Edge)

You may also refer to the document -- Enrolling in HP Instant Ink

Also, Make sure the date and time on the computer are set correctly.

If the issue persists, please reach out to the HP Instant Ink team(contact info can be found on the home page) in your region for further assistance.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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