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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-30-2017 11:38 AM

HP Recommended
Product: Pro M402dn

I can't print on card stock or onto labels because the toner flakes or just does not adhere.  Is this a problem that exists with the new HP printers?  What can I do?

2 REPLIES 2

‎01-30-2017 03:31 PM

HP Recommended
You have to specify the paper type when printing on cardstock or labels, if the printer is printing on the stock for labels and assuming it's plain paper the fuser won't be hot enough and may be running too fast.

In other words fuser temperature is adjusted and
feed speed is adjusted depending upon the type of media being used.

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‎01-30-2017 03:59 PM

HP Recommended

Thank you!... I can't believe I didn't take that into account.  Sure enough I selected "labels" and my print job is streak free.

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