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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-10-2012 04:15 AM

HP Recommended

Officejet Pro 8600, Windows op system

 

just installed Tray 2.  It will not recognize that it has paper.  Constantly says tray is empty.

 

Tried changing trays between 1 and 2.  The new tray worked fine in tray 1 slot.

 

4 REPLIES 4

‎08-10-2012 04:51 AM - last edited on ‎02-21-2017 10:18 PM by HP Administrator

HP Recommended

Hello hnodot.

 

Please, check out this document.

 

Cheers!

Wixma.
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If my reply resolved your issue, please mark it as Accepted Solution so that it can be found easier and help other people.

‎08-14-2012 09:00 AM

HP Recommended
Tried all this several times - still no luck.

‎10-08-2012 11:42 PM

HP Recommended
I also have tried the above and have the same problem. will not print from Tray 2 unless Tray 1 is empty. defeats the purpose of 2 trays?

‎11-01-2012 10:44 AM

HP Recommended
Have you selected TRAY 2, as your DEFAULT tray on your PRINTER.

1. Press setup menu on the printer
2. Choose Preferences
3. Choose Default TRAY
4. Select tray 2

Let me know what happens, thanks.
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