• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HPM506
Microsoft Windows 7 (64-bit)

Hi, trying to determine how the Tray order works on auto select  with the HPLJ M506.

 

Currently if set to Automatially Select or Printer Auto Select, it will pull from the manual feed tray, Tray 1, if there is any paper loaded, then it will pull from Tray 3, not tray 2.

 

The trays are set for manual feed: Any Size and Any Type but trays 2 and 3 are set to Letter and Plain.

 

So why does it skip tray 2? Both trays 2 and 3 have paper loaded.  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

With the paper source set to printer auto-select (rather than to a specific tray identifier), most (all?) LaserJet printers will select the source tray by trying to satisfy the paper size (e.g. A4 or Letter) and paper type (e.g. Plain or Letterhead) attributes specified in the incoming print job:

 

  • Since the multipurpose tray 1 is configured as size=Any, type =Any, the printer will consider this tray first, but only if it is open/loaded.

 

  • Failing that, and assuming that the print job requests size=Letter and type=Plain, trays 2 and 3 in your printer are both configured to satisfy this combination of attributes.

 

  • if two (or more) of the cassette trays could satisfy the request, paper is always taken from the highest-numbered tray (tray 3 in your case) first. I suspect that the reasoning behind this is that on some printers the highest numbered tray is a larger high-capacity tray.

View solution in original post

2 REPLIES 2
HP Recommended

With the paper source set to printer auto-select (rather than to a specific tray identifier), most (all?) LaserJet printers will select the source tray by trying to satisfy the paper size (e.g. A4 or Letter) and paper type (e.g. Plain or Letterhead) attributes specified in the incoming print job:

 

  • Since the multipurpose tray 1 is configured as size=Any, type =Any, the printer will consider this tray first, but only if it is open/loaded.

 

  • Failing that, and assuming that the print job requests size=Letter and type=Plain, trays 2 and 3 in your printer are both configured to satisfy this combination of attributes.

 

  • if two (or more) of the cassette trays could satisfy the request, paper is always taken from the highest-numbered tray (tray 3 in your case) first. I suspect that the reasoning behind this is that on some printers the highest numbered tray is a larger high-capacity tray.
HP Recommended
Thanks! It is good to know the logic that is used.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.