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- Trouble! With printer

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02-03-2017 07:57 PM
When I try to print from laptop it will only print 4x6 black and white. I am unable to change. HP Photosmart C7250 all in one. URL HTTP://192.168.0.2
02-03-2017 08:23 PM - edited 02-03-2017 08:23 PM
OK, but I need to know more details.
Again...
What program are you printing from? Windows Photos App or something else?
What is the operating system your Computer is using?
If you need to reinstall the drivers, I cannot point you to the right direction yet until you answer my questions.
Thanks.
02-03-2017 10:48 PM
The problem here is, if you dont know what program you are using to print from, for all I know you aren't even using it correctly then as I dont know what steps you are taking to print.
I cannot advise on a driver if needed if you cannot tell me what your operating system is.
Did you install drivers for your printer, If so, from where did you get them? A disk or did you download them?
If you cannot answer my questions, I cannot help you.
Try this first.
Here are some instructions on how to print. Perhaps it will point you in the right direction.
Chapter 7 explains how to print from a computer.
HP Photosmart C7200 All-in-One series
