Turning on wireless radio button HP Officejet Pro 8600 Plus

[delrayfan]

I need to turn on my wireless radio button on my computer.  It has been working great until today.  I tried to use the touch screen functions and it says it is unable to because of the setup of the system admin or owner of the computer, which is me.   

I have a HP Officejet Pro 8600 Plus

[Kicktires]

Hello delrayfan-

I have seen this password error happen before. We can reset this. click on your setup button (front panel of printer).

then click on Network. Scroll down to "Restore Network Settings"

After you do this, you should be able to turn radio on and run the wireless setup wizard.

Make sure you don't have a Ethernet cable plugged into the back of the printer, as this will disable the wireless radio.

Let me know if this works.

[delrayfan]

I can't because the restore network defaults has a lock on and is says system admin locked it which I didn't.  I have the ethernet cable plugged in.  This has always been plugged in.  Something happened in the last week and the wireless radio buttin went off.   Is there a way to reset everything from the beginning, like i had just bought it?

Thanks,

Chris

[Kicktires]

Hello Chris-

Try unplugging the Ethernet cable (then go into settings menu) and see if Radio light comes back on. The radio will work with a USB cable plugged in , but not with an Ethernet cable. There is a way to do a semi-full reset.  On the Touch screen, touch the bottom left ( just outside the lcd screen) 4 times. (look for a curved arrow) . You should see support menu. Touch that. Use right arrow and go to resets menu.Once at resets menu hit "OK". Arrow to the right to semi-full reset. Then hit OK. This should go back to out of box settings.

[Firdous_Lodhi]

Dear 

I have same problem with My printer HP Pro 8600. I have already restore it. but when i was going to turn on wifi it says that "the feathure has been locked by your system adminstator or the person who setup the printer"

Please tell me the way that i become be able to turn on wifi.

Best Regards,

Firdous Lodhi

[Rex_Terry]

I have the same problem, same printer, same feature, unable to turn the wireless direct on.  Followed instruction above, no help. Need this up and running! Thanks, Rex

[joswald]

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@Kicktires wrote:

Hello Chris-

Try unplugging the Ethernet cable (then go into settings menu) and see if Radio light comes back on. The radio will work with a USB cable plugged in , but not with an Ethernet cable. There is a way to do a semi-full reset.  On the Touch screen, touch the bottom left ( just outside the lcd screen) 4 times. (look for a curved arrow) . You should see support menu. Touch that. Use right arrow and go to resets menu.Once at resets menu hit "OK". Arrow to the right to semi-full reset. Then hit OK. This should go back to out of box settings.

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Thanks a lot for the "Semi-Full Reset" tip.  It didn't fix my problem (802.11 Radio Light is OFF), but I'm now 100% convinced that there is a hardware problem with my printer.  You'da wo/man!