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‎09-11-2015 02:50 PM

HP Recommended
Product: Laserjet 1320
Operating System: Microsoft Windows 10 (64-bit)

Having just converted to Windows 10 and having installed the recommended driver, I find that the two-sided printing option is no longer available.  When I go to the Properties screen and click on "Finishig" there is no longer a place to check "print on both sides." There is a Printing Shortcuts" tab that has a pull-down menu lablelled "Print on both sides." However there is only one option available in it and that one reads "no."

1 REPLY 1

‎09-13-2015 07:36 AM

HP Recommended

Ensure that the driver knows that a duplex unit is present on the printer (assuming that one is):

 

  • For the printer instance in question, bring up the Printer properties dialogue.
  • Select the Device settings tab.
  • Ensure that the duplex unit is set to Installed rather than Not installed.

You'll probably need to be logged in with administrator credentials in order to change the device settings.

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