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- USB cable not working ??????????

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03-02-2011 04:06 AM
Hello, I have a terrible problem yesterday when I tried to enter the printer cable is not recognized by the computer at all and the computer does not give any indication that there is a USB or not I tried to restart the computer and the problem still there... by the way am using windows 7...
i need help...
03-02-2011 04:59 AM
@7kemZmani wrote:Hello, I have a terrible problem yesterday when I tried to enter the printer cable is not recognized by the computer at all and the computer does not give any indication that there is a USB or not I tried to restart the computer and the problem still there... by the way am using windows 7...
i need help...
Have you tried the USB cable in another port?
Please identify your PC and your printer.
Help us help you by providing information when it is requested. We really don't have ESP. 😉
Best regards,
erico
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
03-02-2011 09:49 AM - edited 03-02-2011 09:50 AM
Hi,
@7kemZmani wrote:thanx for quick replay :))
I have laptop dell inspiron 1520 running windows 7 ultimate and hp deskjet F4583 ... also i tried to put it in all ports and there is nothing change!!
Try another usb cable. Sometimes they go bad.
Connect the printer to another PC, even a notebook. to see if the operating system responds to it That will test both the cable and the printer.
Normally it is not a printer problem. Southbridge chips on motherboards do fail and even BIOS have issues.
Please try one or both of the tests to isolate and discover which device (prointer or PC) has an issue.
Keep us posted. 🙂
Best regards,
erico
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
04-06-2012 04:40 AM
Sorry to post on a year old topic , however am facing the same problem on all my laptops(windows 7)
I installed the F4583 driver , however when it says to connect using a usb cable , a message pops saying "USB not recognized" and I cant see my printer , I tried connecting to different ports and tried using other laptops but it didnt seem to work. I even changed the cable...
Btw the laptops are Toshiba Qosmio X505-Q890, HP pavilion DV6700 and DV5000
04-11-2012 12:51 PM
Hi mialfarra,
Make sure that the USB ports you are plugging into are not USB 3.0 ports. Try connecting the printer to a USB 2.0 Port or try to update the USB 3.0 Host Controller driver.
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04-12-2012 06:12 AM
Hi giddyheart1,
Sounds like you have a bad parallel to USB converter cable or adapter.
Have you tried a new cable or adapter?
Note:
The Laserjet 1100 printer is a commercial line product. For the best answer to your questions you will need to repost your question to the following links.
http://h30499.www3.hp.com/t5/Business-Support-Forums/ct-p/business-support
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
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04-16-2012 04:29 PM
04-17-2012 06:33 AM
Hi giddyheart1,
1. Open Devices and Printers
2. Click on Add a printer
3. Select Port LP1 or USB001
4. Click on Windows Update
5. When updates are finished select HP
6. Select HP Laserjet 1100 (MS)
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