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‎03-23-2017 12:17 AM - edited ‎03-23-2017 12:17 AM

HP Recommended

 

If you are unable to print from your printer, use the HP diagnostic tool to diagnose and fix printer problem. Refer to the link below:

 

http://support.hp.com/us-en/document/c02073861

 

Although I am an HP employee, I am speaking for myself and not for HP.

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Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue
1 REPLY 1

‎03-23-2017 05:55 AM

HP Recommended

"This document applies to HP printers supported in Windows 10, Windows 8, Windows 7, Windows Vista, and Windows XP."

 

Any similar tool for Mac users?


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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