I am having trouble scanning more than one page with my new HP MFP M277c6. If I use the Easy Scan option, I can successfully scan one page documents. However, when I try to scan more than 1 page, the scanning pauses and I get the following error message despite the network connection showing full str:
"Scanner Reported an Error: An error occurred while communicating with the scanner."
I was able to print more than one page once or twice since installing this device several weeks ago. Obviously, being able to scan only a page at a time makes this product almost worthless for business scanning.
Let me know how it goes and you have a good day ahead.
To simply say thanks, please click the"Thumbs Up"button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
The_Fossette I am an HP Employee
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